In most cases, the SMM channel for B2B isn’t rich for leads, but it has a special place in the process of introducing the company (or product/service) to a potential client. Relevant posts on Facebook, for example, show that the company is real, has a corporate life, shares some expertise, and spends time to provide that information. It inspires the prospect’s loyalty.
We believe the most important social networks for B2B are LinkedIn, Facebook, and Google Business page. The rest are considered as support or narrow-key platforms for communication with target audiences.
LinkedIn is used mainly for finding specific contacts, publishing articles and presentations (Slideshare), and targeted advertising. Facebook is an indicator of the company’s activity: internal events, news, inspirational posts, as well as content distribution. Google Business is great for local promotion when the organization is displayed on the map.
- Google Business
YouTube is classified as a secondary social media for B2B due to the difficulty of creating the content, although sometimes a simple tutorial can also bring additional leads. Advertising here usually works poorly compared to other social networks. It’s better to promote it organically.
We use Instagram very rarely. Infographics are good to be posted on Pinterest. The remaining social media platforms are good for receiving links and can be activated according to the situation (if there is a response from the target audience).
We do not recommend actively spending budgets on social media ads. Rather, it can be good for brand awareness or demand research. Still, if there is a desire to try social media for lead generation we would recommend LinkedIn.
Keep in mind one thing: a company’s absence, for example, on Facebook can cause the distrust of potential customers. Therefore, periodic background activity in social media must be present.
Sometimes, the first contact with a prospect occurs through a social media channel. It can be converted into a lead, but usually it happens later, through your website. Very rarely will they write in the chat or leave comments. However, if they do, it is important to respond instantly and in the same place.
Social media profiles creation can take from 1–2 business days. Initial content filling takes 1–2 weeks, depending on the complexity of the topic. It is necessary to post useful information within a few days in order to create a “content pillow” to ensure that the company’s page is alive.
The monthly price of separate SMM outsourcing for B2B starts from $1000. The package includes general planning, daily posts, ads management, guest posting, establishing cooperation with groups and communities, and increasing the number of followers. We charge 20% fee for the advertising expenses. The design, and communities services are paid additionally as well.
Describe your vision of social media marketing for your company, and we will help you to make it real!